Draft: awaiting approval. Details in [brackets] are still to be confirmed by Navrang. Last updated: [date].
These terms apply when you use this website and buy from it. By placing an order, you agree to them.
Who we are
This website is run by Riddhi Siddhi Aroma Foods, A, Mandvi Layja Road, Sonawala Naka Bahar, Mandvi, Kachchh, Gujarat 370465 (“Navrang”, “we”, “us”). FSSAI Lic. No. [to be confirmed].
Products
Product photos are for illustration; the pack you receive may look slightly different. Ingredients, allergen and nutrition details are printed on every pack, please read them before eating. Navrang Masala Sing contains peanuts.
Prices
Prices are in Indian Rupees and include all taxes. Delivery charges, if any, are shown at checkout before you pay. The price shown when you place your order is the price you pay. If a price is shown wrongly by mistake, we will contact you before dispatch and you can cancel for a full refund.
Orders
The order confirmation email confirms that we received your order. We may cancel an order if a product is out of stock, we cannot deliver to your PIN code, the price was wrong, or the order looks fraudulent. Any amount paid is then refunded in full.
Payment
Online payments are handled securely by our payment partner [payment gateway]. We never see or store your full card number, CVV or UPI PIN. Cash on delivery: [to be confirmed].
Offers and coupon codes
Each offer is valid as described with it. Coupon codes cannot be exchanged for cash, only one code can be used per order, and welcome codes are for one use per customer.
Delivery, returns and refunds
See our Shipping Policy and Refund & Returns Policy. They form part of these terms.
Your account
Please give correct details and keep your password safe. You are responsible for orders placed from your account.
Use of this website
Do not use this website for anything unlawful or try to break its security. The Navrang name, logo, pack designs, photos and text belong to Navrang and may not be copied without our written permission.
Our liability
As far as the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these terms affects your rights under the Consumer Protection Act, 2019.
Grievance officer
Under the Consumer Protection (E-Commerce) Rules, 2020, our grievance officer is [name, designation]. Email [care email], phone [number]. We acknowledge complaints within 48 hours and aim to resolve them within one month.
Governing law
These terms are governed by the laws of India. Courts in [City], [State] have jurisdiction.
Changes to these terms
We may update these terms. The version on this page when you place your order applies to that order.